29 August 2025

CAP Credit Voucher Terms and Conditions

1. Validity Period

• CAP Credit vouchers remain valid indefinitely, provided they are used at least once every 6 months from the date of the last redemption.

• If a voucher is not fully or partially redeemed within 6 months of its last use, it will expire and cannot be used or refunded.

2. Redemption

• Vouchers can be used toward Cold Atmospheric Plasma (CAP) therapy sessions only, subject to availability.

• Multiple vouchers may be combined for a single booking or transaction.

• To redeem, present the voucher(s) at the time of booking or payment, or enter the unique voucher code(s) on our website https://skinsolaceclinicbookings.as.me.

3. Discounted Purchase

• Vouchers are available at a discount.

• Discounts are applied at the time of purchase and cannot be combined with other offers or promotions unless explicitly stated.

4. Refunds

• Partially used or expired vouchers are refundable based on the remaining balance.

• Vouchers are refundable based on the amount paid, not the voucher’s face value.

• Refund requests must be made in writing to info@skinsolaceclinic.co.uk.

• Refunds will be processed within 30 days of approval, using the original payment method.

5. Exclusions

• Vouchers cannot be used for products, special events, workshops, or non-CAP-related services unless explicitly stated.

• Vouchers are not valid in conjunction with other discounts, promotions, or third-party offers unless specified.

6. Cancellation or Modification

• Skin Solace Clinic reserves the right to cancel a voucher if obtained fraudulently or used in violation of these terms.

• The clinic may modify these terms and conditions at any time, with updated terms posted on our website (www.skinsolaceclinic.co.uk).

7. Customer Support

• For inquiries or assistance with CAP Credit vouchers, contact our team at info@skinsolaceclinic.co.uk.

• Balance inquiries can be made via our website https://skinsolaceclinicbookings.as.me (please create an account/ login with the same email address to see any remaining balance)

8. Jurisdiction

• These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

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