Contact us

Need help with our regenerative skin treatment, sensitive skin care products, specialist advice, or an online order?

Explore the contact methods below and our friendly team will be in touch.

How can we help?

  • I would like to enquire about your treatment

    If you are interested in our Ultra-Pulse Contact CAP treatment, click the button below to visit our Treatment Application Form.

    Before we welcome you through our doors, we must first assess your eligibility to ensure that the treatment will be the right fit for you.

    If suitable, we will contact you to book your free online consultation session during which we’ll get to know each other and chat through the finer details such as your treatment plan, pricing and process. We’ll also answer any questions you might have about the treatment.

  • I am interested in specialist advice

    Sadly, we are unable to answer any questions about specific skin concerns via social media, phone or email.

    However, we do offer one-to-one, 15 or 30 minute video advice calls for anyone who does not wish to apply for treatment but would like some support or guidance in their TSW recovery.

    During these sessions, we undertake a quick skin assessment, offer care tips and advice, and answer any questions you might have about your skin.

    £45 for 15 minutes
    £80 for 30 minutes

  • I have a query about your products/an order

    For any queries regarding our sensitive skin care products or about your order*, please send us an email with your order number (if applicable) and we’ll be in touch as soon as possible. During busy periods, this can take up to 3 working days.

    *Please note that there is a processing time of 1-3 days for dispatch of all shop orders.


Visit us

 

14–16 Charlecote Mews
Staple Gardens
Winchester
SO23 8SR

Hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Closed
9am-5pm
9am-5pm
9am-7pm (late)
9am-5pm
9am-1pm
Closed


Have you checked out our Frequently Asked Questions section? You may find the answer to your query in there.